Help and support (escalation details)
1.
If you experience an issue or need help with regards to the add-on, please contact us here at the Service Desk: https://koncis.atlassian.net/servicedesk
When creating a request, please let us know you SEN license number.
2.
If somehow reaching about does not result in contact before 48 hours, then proceed by emailing us at
3.
Additionally you can text +4560651052, with the message "need assistance", and specify the request key from the request created in step 1.
