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Ultimate Requests
- for Jira Service Desk (Server)

Help and support (escalation details)

1.

If you experience an issue or need help with regards to the add-on, please contact us here at the Service Desk: https://koncis.atlassian.net/servicedesk/customer/portal/7. When creating a request, please let us know you SEN license number.

2.

If somehow reaching about does not result in contact before 24 hours, then proceed by emailing us at support@koncis.net

3.

Additionally you can text +4560651052, with the message "need assistance (Extended Request Fields Server)", and optionally specify the request key from the request created in step 1. 

 

Koncis IVS - support:            koncis@koncis           + 45 60 65 10 52